Privacy Policy
Legal

Privacy Policy

How Kairo Reisen handles personal data and protects your privacy.

Last Updated: January 2026

Effective date: [Insert Date]
Last updated: [Insert Date]

At Kairo Reisen ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, when we share it, and what rights you may have.

By using our website, submitting an inquiry, making a booking request, or contacting us, you agree to this Privacy Policy.

Who We Are

Kairo Reisen is a travel brand offering tours, excursions, and travel-related services in Egypt for international travelers.

For questions about this Privacy Policy or your personal data, please contact us at:

  • Email: [Insert Email]

  • Address: [Insert Company Address]

  • Phone: [Insert Phone Number]

What Data We Collect

We may collect the following categories of personal data:

Information you provide directly

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Travel preferences

  • Booking details

  • Number of travelers

  • Messages or inquiry details

  • Payment-related booking information

  • Any information you provide through forms, email, WhatsApp, or other communication channels

Technical information collected automatically

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Referral source

  • Pages viewed

  • Date and time of visit

  • Website usage behavior

Booking and transaction information

  • Requested tours or services

  • Travel dates

  • Booking status

  • Payment status

  • Billing-related details

We do not intentionally collect sensitive personal data unless it is strictly necessary for providing a requested travel service.

How We Use Your Data

We use your personal data to:

  • respond to inquiries and travel requests

  • prepare quotations and travel proposals

  • process bookings and service requests

  • communicate with you about your trip

  • send booking confirmations and operational updates

  • improve our website, services, and customer experience

  • process payments and prevent fraud

  • comply with legal, tax, accounting, and regulatory obligations

  • send marketing communications where permitted by law or where you have consented

Legal Basis for Processing

Depending on your location and the applicable law, we may process your personal data on one or more of the following bases:

  • to take steps at your request before entering into a contract

  • to perform a contract with you

  • to comply with legal obligations

  • for our legitimate business interests, where those interests are not overridden by your rights

  • based on your consent, where required

Sharing Your Data

We may share your data only where necessary with:

  • tour operators, guides, hotels, transport providers, and local service partners

  • payment processors and financial service providers

  • IT, hosting, and website service providers

  • analytics, communication, and customer support tools

  • legal, regulatory, or government authorities where required by law

  • professional advisers such as accountants, lawyers, or auditors

We do not sell your personal data.

Payments

If you make a payment through our website, your payment may be processed by third-party payment providers. We do not store full payment card details on our own servers unless explicitly stated otherwise.

Payment providers process your data under their own privacy and security policies. We recommend reviewing those policies before making a payment.

Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • keep the website functioning properly

  • remember user preferences

  • understand website performance and traffic

  • improve user experience

  • support analytics and marketing activities

You can control cookies through your browser settings. Disabling cookies may affect parts of the website.

International Transfers

Because we serve international travelers and may use third-party providers in different countries, your personal data may be transferred and processed outside your country of residence.

Where required, we take reasonable steps to ensure that such transfers are protected by appropriate safeguards.

Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including:

  • managing inquiries and bookings

  • complying with legal and accounting obligations

  • resolving disputes

  • enforcing our agreements

When your data is no longer needed, we will delete it or anonymize it where reasonably possible.

Data Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

Your Rights

Depending on applicable law, you may have the right to:

  • access the personal data we hold about you

  • request correction of inaccurate or incomplete data

  • request deletion of your data

  • object to certain processing

  • request restriction of processing

  • request portability of your data

  • withdraw consent where processing is based on consent

  • lodge a complaint with a competent data protection authority

To exercise any of these rights, contact us using the details above.

Marketing Communications

If you subscribe to our newsletter or agree to receive promotional messages, we may contact you with travel offers, updates, or content.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal data from children without appropriate authorization from a parent or legal guardian where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

  • Kairo Reisen

  • Email: [Insert Email]

  • Address: [Insert Company Address]

  • Phone: [Insert Phone Number]